Kanisha sees adults one on one, in the office and by video. She starts by asking what you would like from your time together, then lets you set the pace. Watch her two-minute hello.
Anderson, South Carolina
Meet your therapist before you book
Soften is a six-clinician counseling practice in Anderson for adults and couples. Watch a short hello from each of us, then choose who you would like to start with.
Who we see
Who Soften is for, and who it is not
We are a practice for adults and couples. If you are not sure we are the right fit, ask: we will say so, and suggest someone who is.
Adults, one on one
Regular, private sessions with a licensed clinician, at a pace you set.
Couples, together
Two people and one clinician, in 80-minute sessions.
In the office or by video
Our downtown Anderson office, or a video visit, with clinicians licensed in South Carolina.
Not a fit
We do not see children or teens, prescribe medication or provide emergency care. We help you find those.
Pick a time for a first session
Choose a time on our own scheduling page. Your clinician is not chosen for you: watch the hellos below first, or write to us and we will suggest someone.
Phone(864) 555-0105
Hours
- Monday – ThursdayToday
- 9 a.m. – 7 p.m.
- FridayToday
- 9 a.m. – 3 p.m.
- Saturday – SundayToday
- Closed
Services
Three ways to meet with us
Every service begins with a conversation about what you want. Your clinician explains how they work before you agree to anything.
Individual therapy
Fifty minutes, one on one, for adults who want a regular place to talk.
About individual therapyCouples therapy
Eighty minutes, two people and one clinician, in the office or by video.
About couples therapyVideo sessions
The same sessions from your home, with clinicians licensed in South Carolina.
About video sessions
How it works
From your first message to your first session
No forms to fill in before you have talked to a person, and no surprises about cost.
You write or call, and we answer within one business day
We suggest a clinician, or you choose from the hellos
You get your fee, or your estimate, in writing
You fill in intake on our secure portal
You meet, in the office or by video
Our clinicians
Six clinicians, each with a two-minute hello
Each clinician has a short video introduction, so you can hear who you would be talking to. Pick someone, or tell us what you are looking for and we will suggest a match.
Heriberto Rincon
Marriage and family therapist
- Licensed Marriage and Family Therapist (LMFT) · SC Lic. # 000000
Heriberto sees couples and individual adults. In a first joint session he makes sure each person gets time to speak before anyone responds. Watch his two-minute hello.
Hilda Navarro
Clinical social worker
- Licensed Independent Social Worker, Clinical Practice (LISW-CP) · SC Lic. # 000000
Hilda sees adults one on one. She has worked with people at many ages and stages of life, and she is happy to talk through what a first session will be like before you book. Watch her two-minute hello.
Kamari Dozier
Marriage and family therapist
- Licensed Marriage and Family Therapist (LMFT) · SC Lic. # 000000
Kamari sees couples and individual adults, with some evening hours. He is easy to talk to, and he keeps the first conversation about what you want, not about forms. Watch his two-minute hello.
Jennie Velasquez
Licensed professional counselor
- Licensed Professional Counselor (LPC) · SC Lic. # 000000
Jennie sees adults one on one. She likes a first session that feels like a conversation, and she tells you what to expect from the sessions that follow. Watch her two-minute hello.
Clifton Crockett
Clinical social worker
- Licensed Independent Social Worker, Clinical Practice (LISW-CP) · SC Lic. # 000000
Clifton sees adults one on one. He takes his time at the start, so that you decide how much to say and when. Watch his two-minute hello.
Intake
Start intake the way you will pay
Intake forms live on our own portal, not on this site. Choose the path that matches how you plan to pay, and the portal asks only what that path needs.
How fees work
The answers to what nearly everyone asks before a first session.
Insurance we work with
Soften is in network with some plans and out of network with others, and your plan decides what it pays. We do not bill Medicare or Medicaid, and we are glad to suggest colleagues who do.
Most PPO plans
Some employer and exchange plans
Employee assistance programs
If you pay yourself
Your fee depends on the clinician and the length of the session. We give you the exact fee in writing before you start, and a limited number of reduced-fee spots are open. HSA and FSA cards work.
Receipts for reimbursement
Each month we can give you an itemized receipt, called a superbill, with the dates and kind of each session. Your plan may reimburse part of out-of-network care when you send it in, and it decides whether it pays anything. The superbill carries a diagnosis code your insurer can see.
An estimate in advance
If you pay without insurance, you have the right to receive a Good Faith Estimate of what your care will cost before you start. We give you a written one before your first session. If the final bill is $400 or more above the estimate, you can dispute it. The estimate is not a contract.
Your rights, at cms.gov/nosurprisesChecking your benefits
Our front desk checks your plan's mental health benefits before your first session and tells you what it finds, in writing. If you would rather check yourself, call the number on your card and ask about outpatient mental health visits.
Questions
What people ask us first
More answers are on the questions page.
Do you take my insurance?
Some plans, yes. We are in network with some plans and out of network with others, and we do not bill Medicare or Medicaid. Tell us your plan when you write, and our front desk checks your mental health benefits before your first session. If you would rather see someone who bills your plan, we are glad to suggest colleagues.
How much does it cost, and how do fees work?
Your fee depends on the clinician and the length of the session: 50 minutes for one person, 80 for couples. We give you the exact fee in writing before you start, and a limited number of reduced-fee spots are open, so ask. How fees work explains the rest.
What happens in the first session?
You and your clinician talk about what you would like from therapy, and the clinician explains how privacy works and what its limits are. Then you decide whether to continue with them. Your first session page walks through it.
Are your clinicians licensed where I live?
Each clinician is licensed in South Carolina, and the license line under each name says how. For video sessions you need to be in South Carolina during the session. You can verify any license with the state board.
What is confidential, and what are the limits?
What you say in session stays private, and we share your records only as the law allows. The law requires a clinician to act if someone is at serious risk of harm, or if a child or a vulnerable adult is being abused or neglected. Your clinician explains this in plain words before you begin.
Can you see my teen?
Soften sees adults and couples. If you are looking for a teen therapist, we are glad to suggest practices that do.
Write to us
Tell us how you would like to start
We reply within one business day, by the method and at the time you choose.
Phone(864) 555-0105
Hours
- Monday – ThursdayToday
- 9 a.m. – 7 p.m.
- FridayToday
- 9 a.m. – 3 p.m.
- Saturday – SundayToday
- Closed